e-JAMweb understands the critical nature of e-Business as it relates to your company’s mission. You’ll be working with the best in the industry as we place emphasis on Reliability, Support, Security and Productivity.
Our solutions take future trends into consideration, thus allowing your managed hosting package to grow with your company.
Monthly Services Include:
• Free 24/7 Server Support when hosting with e-JAM
• Updates Include: CMS Software Updates, Plugin/Module Updates and Website Text & Image Updates
• Application Troubleshooting
We implement a rigorous data backup plan that will ensure a speedy recovery, with minimum disruption to service in the event of any disaster.
Web Hosting Guidelines:
• Most website updates are completed within 48 hours and often within the same day.
• Web and application support is inclusive of one hour per month. Server side support is available 24-7.
• Website updates include: images, text and products. It does not include new pages, new plugins/modules and e-mail newsletters.
• 24/7 support comes at an additional fee when hosting with a third party provider. Support during normal business hours is included in the plan.
• Contacting previous Developers or third-party companies is not included in the plan and is subject to additional costs.
• Managed hosting plans are non contractual and can be cancelled by both parties at any time without notice or penalty. There are no refunds or prorates.